Using patient comments, anecdotes and verbatims to drive improvement

The “Patient First” strategy plays a pivotal role in patient satisfaction. Traditional patient satisfaction questionnaires can be slow, costly, time consuming, and often outdated by the time that the results are collated. Our solutions are cost effective; patients can have the surveys anytime, anywhere on their smart devices or via the web.

Patient satisfaction is a key determinant of quality of care and an important component of pay-for-performance metrics. The need to improve quality in healthcare delivery is increasing. Patients’ expectations of care, as well as certain psychosocial factors, like pain and depression, contribute to patient satisfaction scores. SolvEdge P-SAT hits the target.