Orchestrating a Holistic Patient Management Program
- SolvEdge
- Feb 01, 2025
- 6 mins read
he collective goal of every healthcare organization is Patient Outcomes—the core objective that drives the patient management programs of Hospitals and Medical Practices. Patient engagement solutions cannot be treated as individual components. They need to cohesively work together with your existing systems in order to streamline workflows and create frictionless experiences across the care continuum. Furthermore, healthcare personalization in the world of consumerism and value-based care ensures that patients are offered timely and personalized recommendations in the moment— guiding them to take the right action at the right time.
Growing Patient Expectations and Industry Demands
Patient expectations are at an all-time high! With changing federal requirements, fluctuating patient populations, and more patients seeking treatment than ever, providing a great patient experience can be a challenge. Organizations are busy and streamlining how they interact with patients may not be a top priority. Here are a few reasons why Hospitals and Medical Practices need to consider moving digital patient engagement solutions to the top of the list.
| Growing Patient Expectations and Industry Demands | ||
|---|---|---|
59%of Gen Y patients say they would switch doctors for one with better online access. |
68%of patients say they are more likely to choose a provider that allows them to book, change, or cancel appointments online. |
70%A hospital or a medical practice has a No Show rate of about 19 percent |
Consider that the outpatient surgical procedure market is prognosticated to grow to a staggering $144 million by 2023. This rise in industry demand requires a robust patient care coordination solution that can collaboratively work with the existing hospital management systems to deliver optimized surgical outcomes. Research reveals that 25% of patients have post-operative struggles and requires medical intervention.
A comprehensive patient management platform is well-equipped with next-gen features and data analytics platform that gathers high-quality data from various sources including Patient Reported Outcomes (PRO), Patient Generated Health Data (PGHD), Social Determinants of Health (SDOH), wearables and Internet of Things (IoT) enabled devices. These sources of high-value data ensue that care providers can send appropriate patient education materials pre and post-surgeries and personalized recommendations/notifications based on individual needs. These data are provided in real-time, facilitating timely intervention in times of medical emergencies for postoperative care and follow-ups. Digitized patient engagement platforms also facilitate customized patient education content that can be delivered in creative and engaging video, audio, infographics, gaming formats among the others.
Post-operative care is a critical phase that requires careful observation and timely follow-up care for better recovery and reduced readmissions. A streamlined patient management program ensures that patients are getting the best care they deserve at the right time.
Remote Patient Monitoring Tools
The global pandemic has shone a spotlight on remote patient monitoring and other virtual patient engagement strategies to help stay connected to patients in a safe and secure manner. High-value patient data delivered to Physicians in real-time ensures that care providers are on top of the patients’ care journeys are able to make timely interventions when needed. These remote patient monitoring features ensure proactive patient participation in post-surgical recovery where patients are notified of their health status, medication adherence, all of which helps drastically reduce the hospital readmission rates.
Care Coordination Solutions for COVID-19 Care
Here’s how an advanced COVID-19 screening works on a high-end Patient Management Platform:
| COVID-19 Pre-operative Care Management Platform | |||
|---|---|---|---|
Step 1Patients login to the hospital mobile app using the patient activation code |
Step 2Patients get regular notifications and symptom questionnaires before surgery |
Step 3Symptom checker is an automated tool that notifies of any relevant symptoms including cough, sore throat, fever, difficulty in breathing, loss of taste/smell etc. |
Step 4Patient education content are also sent on a daily basis, helping them prepare for the surgery and facilitating speedy recovery post-surgery |
Integrating Analytics in Healthcare
- Prevention, screening, diagnosis, prognosis, selection and monitoring of treatment effectiveness
- Accurate family health history and data
- Comprehensive health and physical assessment
- Patient’s personal, health and developmental history, influences and risk factors
- Plan of care incorporating all available information
To learn more about how our healthcare personalization program can elevate patient experiences, satisfaction score and drive outcomes, give us a shout!
