Artificial Intelligence Supported Empathy in Patient Engagement Solutions
Instead, if the chatbot could give a more empathetic response it could help build an emotional connection with the patient and ultimately enhance experiences.
P atient behavior, centricity, personalization and value based care are the critical patient engagement trends to watch for in 2020. Healthcare organizations are projected to spend over six billion dollars annually on artificial intelligence platforms, starting in 2021. This Healthcare Technology movement is setting the stage for hyper-personalized healthcare.
Connected, customized and consistent healthcare, driven by value based care, has become the focus of the care continuum. Patient care has become more personalized and insight driven, allowing for more accurate analysis, diagnosis and treatment, thereby playing a transformative role in terms of patient satisfaction, loyalty and retention.
Artificial Intelligence (AI), telehealth, wearable devices and IOT are pushing the envelope when it comes to healthcare personalization. Patient portals are creating a secure and direct connection between patient and provider.
Multifaceted advancements in digital technologies are creating a more positive experience for patients. E-visits and telemedicine are offering individualized care that is personalized so that the human connection is not lost.
Remote patient care services ensure safe and connected care – accessible anywhere, anytime. Patient provider experience is heightened, while time and costs are lessened.
The key to achieving enhanced patient satisfaction & experience, reduce physician “burn out” and decrease healthcare spending is to have a strategic mix of modernized technologies and hyper personalization.
SolvEdge combines proven strategies with profound experience in digital healthcare to redesign the patient experience and enhance the overall journey and satisfaction. Our technology and expertise will ensure that healthcare organizations deliver a compelling and distinctive experience whilst creating positive outcomes.
Click here to learn how SolvEdge can help drive personalization into your healthcare organization.
Get in touchFrom our humble beginnings as a healthcare start-up—to becoming a full-blown healthcare-exclusive digital transformation provider, our journey has been quite a remarkable one. Today, SolvEdge is a leading-edge Healthcare services and solutions provider—trusted by 450+ Hospitals, 3500+ Physicians and millions of patients across the globe.