Healthcare Personalization: Unlocking New Potential to Transform Patient Experiences
- SolvEdge
- Feb 24, 2025
- 6 mins read
In the world of consumerism and value-based care, there has been a tremendous shift in patient engagement strategies and the way healthcare organizations deliver care. The immensely competitive healthcare landscape has paved way for hospitals and medical practices to innovate breakthrough technologies that can offer hyper-personalized patient experiences throughout the continuum of care. This level of patient-centric care in turn is proven to result in increased Consumer Lifetime Value (CLV), Patient Satisfaction Index (PSI), loyalty and retention.
Consider that a whopping 75% of U.S consumers prefer to have personalized communications when it comes to their healthcare experiences. Furthermore, impersonal visits long wait times, manual and disintegrated processes are amongst the topmost factors that cause patient frustration and dissatisfaction`
Going Above and Beyond
Creating Desirable Patient Experiences by Harnessing the Power of Personalization
Like Michael, millions of other patients have benefited from ClafLy, our complete patient outreach platform designed to provide seamless patient journey throughout the cycle. Trusted by Fortune 500 Healthcare brands, Hospitals, Physicians and Millions of patients across the globe, ClafLy is a proven patient outreach platform, with exclusive concierge services designed with in-built and intuitive personalization features to drive outcomes, mitigate costs and accelerate business value.
ClafLy’s Personalized Care Journey Across Every Touchpoint
Identification
- People who benefit
- Validated resources for high-quality patient education materials
- Patient access to their health information
Patient Education, Care and Support
- Referrals facilitation based on personalized patient needs
- Interpretation of selective information or services
- Valid resources and actionable insights
- Health promotion/disease prevention practices
- Knowledge on potential risk factors
- Personalized and environmental risk factors
- Accelerated Reimbursements
- Medical intervention or treatments specific to healthcare needs
- Monitoring and Reporting
Integrating Analytics in Healthcare
- Prevention, screening, diagnosis, prognosis, selection and monitoring of treatment effectiveness
- Accurate family health history and data
- Comprehensive health and physical assessment
- Patient’s personal, health and developmental history, influences and risk factors
- Plan of care incorporating all available information
To learn more about how our healthcare personalization program can elevate patient experiences, satisfaction score and drive outcomes, give us a shout!
