10 Nursing Hours Lost Weekly: Manual Follow-Up vs. Silent Post-Surgical Decline - Burnout and Undetected SSIs Are Creating a Crisis in Plain Sight

Manual follow-up for post-surgical patients is a hidden crisis in hospital systems. Nurses spend an average of 10 hours weekly on manual follow-up, leading to burnout and undetected surgical site infections (SSIs). This crisis is not just operational-it’s a patient safety and financial risk.

The Burnout Crisis: 10 Hours Lost Weekly

  • Nurses spend an average of 10 hours weekly on manual follow-up for post-surgical patients, leading to burnout and job dissatisfaction.

  • Burnout is associated with higher rates of medical errors, decreased quality of care, and increased turnover.

  • Case Study: A Midwest hospital reduced nurse burnout by 30% after automating follow-up, saving 120 nursing hours monthly.

The SSI Crisis: Undetected Infections

  • Undercoding: Leading to lost revenue

  • Overcoding: Triggering audits and potential clawbacks

  • Stale mappings: Failing to reflect quarterly CMS updates

TEAM’s Enhancements to the HCC Risk Adjustment Model

  • Manual follow-up often misses early warning signs of SSIs, leading to delayed treatment and higher costs.

  • SSIs increase episode costs by 20–40% and can trigger CMS penalties under value-based care models.

  • Case Study: A Northeast hospital reduced SSIs by 25% after implementing automated follow-up, saving $750,000 annually.

How to Stop the Crisis: Actionable Steps

  • Invest in automated follow-up platforms that integrate with EHRs for seamless patient engagement.

  • Conduct regular audits of follow-up completion rates and identify gaps in patient engagement.

  • Train staff on the importance of automated follow-up and patient safety.

Manual follow-up is a hidden crisis that fuels burnout and undetected SSIs. By automating follow-up and leveraging data analytics, hospitals can protect nurse well-being and improve patient outcomes.

Stop the Follow-Up Crisis. Start Improving Patient Safety.

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