OVID-19 vaccination efforts continue to evolve at a rapid pace. This also means added pressure for care providers and their admins in coordinating Vaccine communications—apart from managing the logistical burdens. It is a herculean task to vaccinate the entire staff and the patient populations in a seamless manner. Automating COVID-19 vaccine communications is a simplistic and effective way to streamline the entire process and improve efficiency, while preventing the hospital workforce from additional burnout.
Some of the benefits of automating care coordination includes improving the clinical, operational and financial efficiencies, while also improving the Patient-Physician communication and experience. Here’s why care providers need to automate COVID-19 Vaccine communication solutions.
The survey on Prior Authorization trends, conducted by the American Medical Association (AMA) to 1,000 Physicians revealed the following:
- Maximize Your Resource Allocation.
Healthcare administrative staff are increasingly spending a huge chunk of time managing incoming calls and queries. An automated messaging program plays a significant role in Simplifying Healthcare for key stakeholders of the healthcare ecosystem including the Patients and the Physicians. Automated chatbots and AI-powered messaging solutions can provide quick and automated messaging solutions, freeing up the staff time and allowing them to focus on higher priority tasks.
- Alleviate Stress and Prevent Additional Burnout.
The increasing call volumes from patients as well as their family members needing self-care assistance, have added to the already burdened care teams. Automated and pre-recorded messages to some of the common and frequently asked questions and setting up features to prioritize tasks, make follow-up calls to patients as needed—could simplify processes and save a huge chunk of time for the hospital staff.
- Seamlessly Collaborate and Monitor COVID-19 Vaccine Appointments.
A sudden influx of vaccine appointments means, increased patient information and data that needs a streamlined and well-organized documentation process. Automated appointment reminders ensure that patients show up for their appointments—thereby reducing no shows and missed appointments.
- Elevate Your Communications and Patient Engagement Strategies.
In an era of consumerization, there is an increasing demand for the healthcare industry to provide patient-centric solutions that cater to varied stakeholders, including the patients, their families, caregivers etc,. At SolvEdge, patient-centricity is the key to our comprehensive solutions that takes a holistic approach to patient engagement—our solutions are built on our TripleAim approach, designed to improve the Clinical, Operational and Financial outcomes of a healthcare organization.
- Build Brand Loyal Consumers.
Healthcare consumers have more choices than ever. Offering hyper-personalized communications and superior patient experiences incentivize them to remain your brand loyal consumers and prevents them from choosing an alternative option for their vaccine shots
Also Read:
Care coordination solutions can Transform COVID-19 Vaccine Rollout
Care coordination solutions can Transform COVID-19 Vaccine Rollout
Global Partnerships Accelerating COVID-19 Vaccines and Treatments
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Over the last 17 years, SolvEdge has partnered with leading healthcare organizations including hospitals, Physician Practices, health systems and Life sciences companies to revolutionize their digital transformation journeys. Our Patient engagement platforms are well-integrated solutions that can be scaled and customized to meet the unique and specific needs of the Providers. SolvEdge’s care coordination programs facilitate frictionless collaboration and ensure that the right vaccine information is delivered to the right person at the right time.
To learn more about how SolvEdge’s COVID-19 Vaccine communication solutions can elevate your patient engagement strategies talk to our team.
