From pre-op preparation to post-discharge recovery, our patient communication software keeps patients informed, engaged, and connected — while reducing manual outreach for your care teams.
Meet Sarah, a 62-year-old patient preparing for hip replacement surgery…
Through the SolvEdge patient engagement platform, Sarah receives personalized pre-op education modules, mobility readiness checklists, and continuous automated reminders — all delivered via text, email, or mobile app based on her preferences.
Post-procedure, Sarah logs her pain levels, range-of-motion progress, and medication adherence through easy-to-use self-serve trackers. If her recovery deviates from expected milestones, automated alerts instantly notify her care coordinator.
From pre-op preparation to post-discharge recovery, our patient communication software keeps patients informed, engaged, and connected — while reducing manual outreach for your care teams.
Meet Sarah, a 62-year-old patient preparing for hip replacement surgery…
Through the SolvEdge patient engagement platform, Sarah receives personalized pre-op education modules, mobility readiness checklists, and continuous automated reminders — all delivered via text, email, or mobile app based on her preferences.
Post-procedure, Sarah logs her pain levels, range-of-motion progress, and medication adherence through easy-to-use self-serve trackers. If her recovery deviates from expected milestones, automated alerts instantly notify her care coordinator.
Our healthcare engagement platform standardizes clinical protocols while personalizing every patient interaction — enabling your teams to deliver consistent, high-quality care at scale.
A patient scheduled for total knee replacement accesses their interactive care journey through the SolvEdge patient engagement platform.
Pre-Surgery Phase:
Receives guided video instructions on pre-op preparation
Completes digital readiness checklists and health assessments
Engages in shared decision-making sessions with care navigator via secure messaging
Post-Surgery Phase:
Logs daily movement milestones and completes standardized self-assessments
Uses live chat to report concerns or ask questions in real-time
Continuous follow-ups automatically flag early mobility issues or non-compliance
Reduction in manual
care bursts
Patient satisfaction in the recovery process
Reduction in readmissions with early intervention
Bridge the gap between appointments with smart, timely engagement that builds trust, improves adherence, and empowers patients — while dramatically reducing staff workload.
Traditional patient follow-up relies on manual phone calls, scattered spreadsheets, and reactive responses to missed appointments or complications. This approach overwhelms nursing staff and leaves patients feeling disconnected from their care team.
Our patient engagement platform delivers structured, automated interactions that keep patients connected and accountable throughout their recovery — without adding more tasks to your care team’s plate.
Bridge the gap between appointments with smart, timely engagement that builds trust, improves adherence, and empowers patients — while dramatically reducing staff workload.
Traditional patient follow-up relies on manual phone calls, scattered spreadsheets, and reactive responses to missed appointments or complications. This approach overwhelms nursing staff and leaves patients feeling disconnected from their care team.
Our patient engagement platform delivers structured, automated interactions that keep patients connected and accountable throughout their recovery — without adding more tasks to your care team’s plate.
Automated patient check-ins, reminders, and educational content eliminate the need for repetitive phone calls and follow-up coordination.
Real-time insights into patient recovery status, medication compliance, and milestone completion help your team intervene early when patients fall off track.
The platform automatically identifies concerning symptoms, missed check-ins, or declining progress — sending alerts directly to care coordinators for timely intervention.
Patients access their care plans, educational resources, and communication tools 24/7, creating a sense of ownership and responsibility in their recovery.
A patient recovering from rotator cuff repair uses the SolvEdge platform to:
Share weekly mobility updates through guided video assessments
Log pain levels via interactive check-ins on their smartphone
Access personalized exercise videos prescribed by their physical therapy team
When the patient reports increased stiffness or pain scores above threshold, automated alerts are sent directly to the care coordinator — enabling immediate outreach before a minor issue becomes a major setback.
Support scalable, proactive patient engagement with intuitive tools that seamlessly integrate with your existing EHR systems and care workflows.
Manage all patient conversations, educational content delivery, and automated check-ins from one centralized platform. No more toggling between systems or losing track of patient touchpoints.
Send mass communications to patient cohorts (e.g., all diabetic patients, all post-surgical patients) while maintaining personalized, individualized conversations when needed.
Track every patient interaction, engagement level, and care gap from a single view. Identify which patients are falling behind and prioritize outreach based on risk level.
Ensure compliance with CMS, HEDIS, and CAHPS quality measures. Generate automated reports for value-based care programs, patient satisfaction metrics, and outcome tracking.
Our HIPAA-compliant patient engagement platform integrates with leading EHR systems (Epic, Cerner, Allscripts, and more) to sync patient data, clinical notes, and care plans automatically — eliminating duplicate data entry.
Client Testimonials
IL
“SolvEdge’s patient engagement platform has transformed how we communicate with patients. Our satisfaction scores improved, our staff feels less overwhelmed, and patients are more engaged in their own care.”
Texas
“With SolvEdge, we no longer chase forms or call patients manually. The platform helps our team focus on delivering excellent patient care, not drowning in administrative tasks.”
The most effective healthcare leaders don’t just respond to problems — they anticipate them. Our patient communication software equips clinical and operational teams with real-time data to track performance, spot gaps, and take timely action.
Whether you’re monitoring engagement drop-offs, tracking form completions, or ensuring compliance with quality measures, the SolvEdge platform empowers your leadership to drive measurable results across clinical, operational, and financial dimensions.
Increase market share and surgical volume through superior patient experience
Enhance profitability by reducing inefficiencies and preventing costly complications
Standardize processes and improve outcome measurements across departments
Meet CMS, HEDIS, and CAHPS quality benchmarks consistently
A patient engagement platform is a digital healthcare solution that facilitates continuous communication, education, and monitoring between care teams and patients. It automates routine interactions, delivers personalized content, and tracks patient progress throughout their care journey — from pre-appointment preparation to post-discharge recovery.
SolvEdge integrates seamlessly with leading EHR systems including Epic, Cerner, and Allscripts. Our platform syncs patient demographics, clinical data, and care plans automatically, eliminating duplicate data entry and ensuring your care teams always have the most up-to-date information.
Yes. Our patient engagement platform is fully HIPAA-compliant and built with enterprise-grade security to protect patient health information (PHI). We conduct regular security audits and maintain SOC 2 Type II certification.
Our healthcare engagement software is ideal for hospitals, health systems, surgical centers, orthopedic practices, multi-specialty clinics, and ambulatory care facilities. Any organization focused on improving care coordination, reducing readmissions, and enhancing patient satisfaction can benefit.
Most healthcare organizations are fully onboarded within 4-6 weeks. Our implementation team works closely with your IT, clinical, and administrative staff to customize care pathways, integrate with your EHR, and train users — ensuring a smooth rollout with minimal workflow disruption.
Absolutely. Our patient-facing tools are accessible via iOS and Android mobile apps, as well as any web browser. Patients can complete check-ins, view educational content, message their care team, and track their progress from wherever they are.
SolvEdge includes built-in reporting tools that track patient engagement, satisfaction metrics, and quality measure performance. The platform automates patient outreach required for CAHPS surveys and helps document care coordination activities needed for CMS value-based programs.
Deliver continuous care, proactive communication, and guided patient experiences — all from one powerful platform.
Discover how to boost compliance, streamline workflows, and improve patient outcomes.
Discover how to boost compliance, streamline workflows, and improve patient outcomes
